Frequently Asked Questions

Here are some of the general asked question by our customers

General Information

Why Should I choose Rapid Movers?

Rapid Movers and packers are proud to bring you peace of mind, and to be the brand you can trust for moving and storing needs.

We provide domestic, international travel services, both for residential and commercial purposes, and storage and disposal facilities for you.

On highest part of this one, we have experienced and skilled surveyors, prompt customer care response at your service.

Do you provide service for moving on weekend / Holidays?

Yes, however, travel services on weekends / Public Holidays will incur additional charges. So please contact for more details

Do you have a regular price plan?

Unfortunately, we do not have a regular pricing plan. As our costs are based on the number of products you’re going to move and the situation varies.

Where do most of the employees come from?

Unfortunately, we do not have standard pricing. As our prices are based on the volume of items you will be moving and situation, thus it varies.

If I'm not available for a site survey, how do we get a quote?

Please contact us at +92 – 313 – 140 33 81 and we will work with you on an acceptable arrangement.

Do I have to pay for the survey?

No, you ‘re not going to be needed to pay for the site survey. It is a free and non-compulsory service that we provide for a detailed quotation.

Packing Material

Size of Carton Boxes

  1. Standard carton boxes: 20 inch by 16 inch by 16 inch
  2. Wardrobe boxes: 21.5 inch x 47 inch x 21.2 inch
  3. Book carton boxes: 15 inch x 15 inch x 10 inch

Moving Procedures

May I travel sooner or later than the scheduled start time?

It will rely on the situation, so we will recommend contacting our surveyor to inform you.

How long are the moves normally taking?

It will depend on your number of products. Please feel free to contact our customer service to arrange a free and non-compulsory site survey.

What if I'm not absolutely packed by the date of the move?

You will opt-in for our packaging services.

What happens, for example , in the case of an unexpected situation. Rain, raise down?

It differs from one case to another. Our men will be able to give you guidance on the day.

Quotation Matters

How do I get a quote from Rapid Movers?

You can select either a physical site survey or a contactless video call survey. Get your quote for Free & No Obligation right here.
If you’re seeing a full house change, we ‘re going to recommend that our customers opt for a physical site survey. Our surveyors are highly skilled and knowledgeable to identify items that may require special handling and will be able to provide a more comprehensive moving system.

Show a long time does it take for the site survey and the quote to be received?

The length of our regular survey is 20 minutes. However, if the scale of the survey is broader, we will need more time to assess it.

When our surveyors have completed the test, you will obtain your quote within the next 24 hours.

Scenario 1:

Scheduled site survey between 9:00 a.m. – 9:00 p.m., you will most likely obtain a quote by the end of the day.

Scenario 2:

Scheduled for a web survey after 12 p.m., you will most likely obtain a quote the next day in the morning.

I've just got a few things to pass around. Hello, can I get a quote from you?

It’s certainly. We have a team that specialises in providing fast quotes for smaller transfers. Just take some simple pictures of the things you want to pass around, send your moving information.

Our team is going to get back to you as soon as possible!

I need an urgent quote for a date to travel forward! How do you help me do that?

Please call our hotline at 0313 – 140 33 81 as soon as possible to arrange a site survey visit and tell us your date of departure. We ‘re going to do our best to satisfy your request with our services.

Services

Can you have disposal and storage services?

Yeah, both disposal and short and long-term storage facilities are offered.

Are you able to bring together the furniture parts?

Yeah, our team is well trained to demolish or arrange different furniture, too.

How can I trust you to take care of / move my fragile items?

Our men are licenced movers and packers, and we can use a range of protective materials to cover your delicate products safely before moving.

List of vehicle sizes / dimensions / estimations offered?

10 ft Tailgate Exposed
Open 10 ft truck
15 ft of truck with a tailgate
15 ft Truck Free of Tailgate
Twenty-four truck with tailgate
van

There's a height restriction in my condo, how are you going to transport / move my items?

Shuttling service is mostly for condominiums, since there are entry height restrictions. We will need a shuttle to carry your furniture and things from the elevator lobby to our truck.

How do I validate the use of your service?

We do not currently require a deposit. However, you will need to sign the authorization document and send it back to us by email.

What kind of services / movements does Rapid Movers offer?

Home Shifting / Office Moving / Commercial Moving / Employee Moving / Goods Moving / Vehicle Moving / Warehouse Services / Cargo Services 

What are the storage and warehouse services?

A warehouse can be described as a place used for storage. Our warehousing services include collecting your goods from your storage location and shipping them back to you when you want to buy them back.

What's the quote for your package?

We tailored our packages to suit your needs. We would therefore strongly encourage you to contact our customer service department to arrange a site survey.

Will you supply the boxes and the packaging materials?

Yeah, we are supplying boxes and packaging materials like packcing sheets and bubble paper  

Vehical

Can I hire individual vehicles for other moving purposes?

  1. Yes, you may hire our vehicles and move on your own. Drivers are included in the rental of vehicles.

What types of vehicles does Rapid Movers offer?

  1. 10ft Covered With Tailgate
  2. 10ft Open Truck
  3. 15ft Truck With Tailgate
  4. 15ft Truck Without Tailgate
  5. 24ft Truck With Tailgate
  6. Van

Post Move

Does Rapid Movers provide an installation and unpacking service?

Yeah, we provide unpacking and installation services. Feel free to contact our salesperson and find out about our different services.

Will we have to return the boxes?

However, as an environmentally friendly company, we do not wish to collect the boxes for recycling purposes.

Could there be a refund for the boxes given back?

No, there are no refunds for the boxes used.

How fast are you going to pick the empty boxes?

We ‘re going to do our best to match your schedule and collect it within a week. Please contact our customer support team to provide you with a slot schedule.

Rapid Movers and Packers

Rapid Movers is a packing and moving company that accompanies its clients through the hectic and stressful moving process. With our help, clients make their moving experience one of peace, comfort and convenience.

Contacts

Office: 31-FF Center Point Plaza Gulberg, Lahore

Mobile: +92 – 313 – 140 33 81

Landline: 042 – 35 75 1414

Email: info@rapidmovers.pk